Support
We're happy to help.
We aim to respond within 2–3 business days.
For questions, bug reports, or feedback about ScoreClub, BeQwik or any AKKM Software app, email us at the address above. To help us assist you quickly, please include:
- the app name and version,
- your device model and operating system (Android or iOS) version,
- a short description of the issue and, if possible, the steps to reproduce it.
Frequently asked questions
Does ScoreClub work without internet?
Yes. ScoreClub works entirely offline. No internet connection or account is required.
Do you collect any of my data?
No. Our apps collect no personal data and contain no ads or tracking. See our Privacy Policy and the BeQwik Privacy Policy for details.
Why don't I hear voice announcements in my language?
Voice uses your device's built-in text-to-speech voices. If a language's voice isn't installed on your device, the app falls back to English or stays silent. You can add more voices in your device settings (Android: Settings → System → Languages & input → Text-to-speech; iOS: Settings → Accessibility → Spoken Content → Voices).
Which languages does ScoreClub support?
English, Português, Italiano, Polski, Русский, 日本語, Français, Srpski, فارسی, Español, and 中文.
Does BeQwik need the internet or the microphone?
No. BeQwik works offline and answers can be typed on the on-screen number pad. Voice answers are optional: they need microphone permission and use your device's speech recognition service, which may need an internet connection. You can turn voice answers off in the test settings.
How do I restore a BeQwik purchase on a new device?
Sign in to the same Google Play or Apple account you bought it with, open BeQwik and tap Restore purchases in the premium screen.
How do I request a feature?
We'd love to hear it — email us and tell us what would make the app more useful for you.